General Questions

Q. When is The Baby Show NEC 2022?
A. The Baby Show NEC takes place from 13-15 May 2022.

Q. Are there any other The Baby Shows in other locations?
A. Yes, The Baby Show takes place 3 times a year. The next events are 4-6 March 2022 at ExCeL London, 13-15 May at NEC Birmingham 2022 and 21-23 October at Olympia London 2022.

Q. What are the opening times of The Baby Show NEC 2022.
A. 9:30 am - 5:30 pm.

Q. Can children attend the event?
A. Yes, we welcome all the family to the event. Children 0-14 years go free. They will still require a ticket for entry. If you have forgotten to book a child's ticket, these can be obtained upon arrival.

Q. How can I contact the Organisers of the event?
A. Please email enquiries@thebabyshow.co.uk or visit our contact us page 

Ticket & Booking Queries

Q. When will tickets be on sale?
A. Tickets for The Baby Show NEC are currently on sale. Make sure you sign-up to our e-newsletter to get the best subscriber offer.

Sign-up here

Ticket information

Q. How much are tickets?
A. Ticket prices can be found here.

Q. Can I buy tickets on-the-door?
A. Our online box office will be available for you to purchase your ticket on the morning you decide to come.

Q. Can I buy tickets over the phone?
A. It is no longer possible to purchase tickets over the phone. Please book your tickets online.

Q. I’m having trouble booking tickets or I need to change my ticket to a different day. Who should I contact?
A. For any questions regarding your ticket purchase, either during booking or afterwards please contact See Tickets, our ticketing agent. They can be contacted using their Customer Service Portal.

Click here for the Customer Service Portal

Q. I have brought an E-ticket. Do I need to bring a printout or show it on my smartphone?
A. We encourage you to show your ticket on your smartphone. Please only bring a printout of our e-ticket if you do not have a smartphone. 

Q. Can I book a ticket for my carer?
A. If you have a disability that restricts your ability to attend on your own, to the extent where a helper is needed then a carer is admitted free of charge - however, you must book a ticket for them when you book your own ticket.

Accessibility

Q. Is there easy access for my stroller?
A. Yes, there are ramps by stairs and lifts are located and signposted on the Atrium and Piazza concourses and by all the escalators.

For more information about accessibility at the NEC visit the NEC website.

NEC website

Q. How can I get assistance during my visit?
A. If you have any queries or need assistance during your visit, please contact any member of the NEC staff who will be happy to help.

Q. Does the Live Talks Stage have a hearing loop facility?
A. Yes.

Q. Will there be a BSL interpreter on the Live Talks Stage?
A. To be confirmed.

Q. What parking facilities are available for Blue Badge holders?
A. For information about disabled parking and to book parking please visit the NEC website.

Book through NEC here

Q. Can I rent a wheelchair at the venue?
A:  NEC Birmingham has available wheelchairs free of charge for blue badge holders and £5 for all other visitors.  However, there is a limited number of wheelchairs and we recommend emailing InfoEmailAccount@necgroup.co.uk to enquire about booking a wheelchair in advance so it can be made ready for you on arrival at the venue.

Further information on accessibility at the venue can be found on the NEC website.

NEC website

Travel & The Venue

Q. What is the best way to get to NEC?
A. There are several options available to get to NEC Birmingham. Full details can be found here.

Q. What is the postcode for the NEC?
A. The postcode is B40 1NT.

Q. Which is the nearest train station?
A. Birmingham International directly serves The NEC, you don’t even need to brave the elements with a walkway linking to the exhibition halls.

Q. How much is parking?
A. Parking at the venue is operated and managed by the venue, NEC Birmingham (not the Organisers). Visit their website for more information and to pre-book your space. 

NEC website

Q. Will there be a cloakroom at the event?
A. To be confirmed.

Q. Where can I eat and drink?
A. There are numerous facilities on-site to cater for all needs and dietary requirements. See here.

Safety & Security

Q. Is there a first aid room at the venues?
A. To be confirmed.

Q. What measures are being put in place to run the show in line with government guidelines against COVID?
A. As Organisers, we are committed to providing a safe environment for all our attendees. We have an All Secure Document, which will detail all measures, guidance and requirements we will be undertaking. The information is correct at the time of publishing. You can read the document by downloading it here but please check back frequently.

Q. Is proof of COVID status required to gain entry?
A. For the health and safety of all entrants, proof of COVID status is required to gain access to The Baby Show. Please follow our COVID-19 Health & Safety page for more information. Subject to change.

Q. Am I required to wear a face mask at The Baby Show.
A. Whilst it isn’t mandatory, The NEC encourages visitors and staff to wear face coverings in public areas where it is busy or in more confined areas such as bathrooms. Subject to change.